Delivery and VAT Information - Precision Time Watches - Discount designer watches delivered to the UK

UK Delivery Info

For items “in stock” this will be marked in the product description for Next working day delivery; these will be usually dispatched same day if ordered before 4pm Mon-Fri (excluding Bank Holidays)
If the product is not in stock the estimated delivery time will be displayed and we will order your item direct from our suppliers. We will normally deliver the majority of orders within 4 to 5 working days unless otherwise stated in the product description.
All prices displayed include 17.5% VAT (correct as of Jan 2010)
We are pleased to offer free delivery on all items delivered within the UK. Your parcel will be fully insured up to the value of your order.
For UK deliveries we normally use Royal Mail Special Delivery (Next working day - before 1pm). This courier requires a signature upon delivery. If no-one is in to sign for this then they will leave a called card and take your parcel to your local post office / sorting office for you to collect at your convenience.
If paying by credit/debit card then our card processor requires us to deliver orders to your credit/debit card billing address for fraud prevention purposes. If you wish for delivery to an alternative address (e.g. work) then please contact us first and we can advise you on your options. Additional security checks will be required.
Your purchase will be dispatched when we have the products in stock and receipt of payment is confirmed. We will email you to confirm your item has been released including tracking details of the courier
When orders are dispatched from our UK depot we pack the goods securely in a bubble-wrapped unmarked outer brown cardboard box to prevent transit damage to the goods. All deliveries are then made using a signed-for secure courier with full Goods In Transit insurance so if the parcel is lost or damaged you will not be at a loss.
For orders with a specific schedule requirement please contact our customer service team with your request.
If you have not received your item within this time period please contact us by email to Order Tracking or use the Contact Us form with "subject: Order Tracking". Please have your order number ready

Channel Islands Delivery Info

Sales to customers who reside in the Channel Islands (Alderney, Guernsey, Jersey) will be charged at 0% VAT

The VAT will be taken off the price when your Channel Islands delivery address has been entered

International Orders information

We are currently able to deliver to the following European countries (Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Ireland (Eire), Slovakia, Slovenia, Spain, and Sweden

Postage to European countries will be charged at £19.50 flat rate using a signed-for courier and fully insured up to the value of the parcel. Tracking numbers will be provided for all orders.
All prices displayed include 17.5% UK VAT (correct as of Jan 2010).
All watches are dispatched from the UK so No extra VAT or duty payable upon delivery to EU countries
Delivery to European countries will be 1 to 3 working days from dispatch depending on your country.
For items In stock marked for next working day delivery these will be usually dispatched same day if ordered before 12pm GMT Monday to Friday.
If paying by credit/debit card then our card processor requires us to deliver orders to your credit/debit card billing address for fraud prevention purposes. If you wish for delivery to an alternative address (e.g. work) then please contact us first and we can advise you on your options. Additional security checks will be required.
Your purchase will be dispatched on receipt of payment or in the case of a bank transfer, when the funds have cleared. We will email you to confirm your item has been released including details of the courier
When orders are dispatched from our UK depot we pack the goods securely in a bubble-wrapped unmarked outer brown cardboard box to prevent transit damage to the goods. All deliveries are then made using a signed-for secure courier with full Goods In Transit insurance so if the parcel is lost or damaged you will not be at a loss.
For orders with a specific schedule requirement please contact our customer service team with your request.
If you have not received your item within this time period please contact us by email to Order Tracking or use the Contact Us form with "subject: Order Tracking". Please have your order number ready

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Order Status

When you place your order with us you will be able to see the current status of your order by logging into "My Account".

Pending Payment Confirmation - We have received your order and we are waiting for payment confirmation from your choice of payment method
Pending Order Processing - We have received your order and a member of our customer services team will process your order shortly. If paying by credit card it will only be pre-authorised. The payment will not be taken or show on your statement until dispatched.
Processing - We have confirmed payment from you and your order is waiting for stock to arrive in order to be dispatched. We will give you an estimated delivery schedule and any other information with regards to your order during processing.
Dispatched - Your order has been posted for next working day delivery. The tracking details for the courier will be emailed to you for your reference. Your card will then be charged and appear on your statement.

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